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Customised Training

All training is tailored specifically to the needs of the client group

IT TRAINING

APPLICATIONS (all versions including 2007 and 2010, 2013, Office 365)
Microsoft Word Training
Microsoft Excel Training
Microsoft Access
Microsoft PowerPoint
Microsoft Publisher
Microsoft Project
OWA
Lync
Virtual training
Web Based training
Visual Basic/VBA

E-MAIL/INTERNET/INTRANET

Windows 7
Microsoft Outlook
Lotus Notes 4.6, 5, 6, 8 and 8.5

MISCELLANEOUS

Keyboard Skills
TCM (Total Contact Management)
DSE Assessment and Training
Sage

Technical Training can also be offered. Details available on request.

SOFT SKILLS/MANAGEMENT TRAINING

Management & Leadership Skills
Motivation Training
Train the Trainer
Effective Meetings/Minute Taking
Working with Stress
Working with Assertiveness
Role of the Executive PA
Reception Skills for Office Juniors
Presentation Skills
Telephone Skills
Confidence Building
Coaching and Mentoring
Redundancy Counselling
- Create a powerful CV
- Interview Techniques
- Letter Writing

L & F Training on LinkedIn